Returns & Exchanges

We want you to love your Jumper 1234 knitwear, but if you are not completely satisfied, you can return your items within 28 days of receipt for a full refund or exchange. Please ensure all garments are unworn, unwashed, and still have their original tags attached.

1

Register Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the items in their original packaging or a secure mailing bag, ensuring the returns form is included inside the parcel.

3

Ship the Parcel

Affix the provided prepaid shipping label to the outside of your package and drop it off at your nearest authorized collection point.

4

Receive Your Refund

Once our warehouse team has inspected your return, we will process your refund to your original payment method within 5-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing